Resume for Problem Solvers

Writing a resume for a problem solver is not easy tasks to do. Good problem solvers are good thinkers. Trying new things is the motivation and enjoying the experience could lead a new solution.

Resume for Problem Solvers

๐Ÿ‘จโ€โš–๏ธ I am a problem-solver and action-oriented person. I approach each new problem as though it were brand new.

๐Ÿ’ช Building supportive and inclusive environments with strong engineering culture and good psychological safety that brings out the best in others and helps them grow.

๐ŸŒณ Looking at root causes and creating processes, practices, standards, and values to solve problems.

๐Ÿ”ฎ Balancing bigger-picture strategy with day-to-day tactics.

๐Ÿ‘จโ€๐Ÿ’ป Creating technology that works for everyone, which is inclusive, performant, and accessible.

๐Ÿ•ธ Working with emerging web technologies and browser capabilities.

Responsibility / Experiences

๐Ÿš€ Gathered customer and technology information to determine technical support level; elevate calls to appropriate support level as necessary.

๐Ÿš€ Accurately processed and documented call transactions using tracking software.

๐Ÿš€ Provided first-level technical support to end-users on proprietary software and applications, including installation, basic usage, and appropriate service level to warranty.

๐Ÿš€ Performed troubleshooting techniques over the phone or via web messenger to identify and resolve issues.


In my past experiences, I can say that collaborating with others to find a solution is better and powerful than solving alone. Collaborating gives you a chance to discover more. Researching, understanding and reframing issues need lots of energy. Build a problem-solving team, solve with collective power not alone.

  • Always encourage people to work together.
  • Understand the issues and then engage.
  • Always work with open-minded people.

Enjoy to solve problems.